Privacy Policy

Updated: September 21st, 2025

Remax ONE (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, and SMS communications.

1. Information We Collect

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide.

Usage Data: Information about how you interact with our site and services.

SMS Data: If you opt in to receive text messages, we collect your phone number and maintain message history for compliance.

2. How We Use Your Information

We may use your information to:

Provide requested services (appointments, property updates, customer support).

Send SMS communications, including reminders, updates, and marketing messages if you have opted in.

Improve our website and services.

Comply with legal obligations.

3. SMS Messaging

By providing your phone number, you consent to receive SMS messages from us.

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For help, reply HELP.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Trusted service providers who help operate our business (e.g., SMS delivery, hosting).

Legal authorities if required by law.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access or disclosure. However, no data transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

Request a copy of your personal data we hold.

Request corrections to your personal data.

Withdraw consent to receive SMS or email communications.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: [email protected]